Heater/CoolerFREQUENTLY ASKED QUESTIONS
A: You can order easily using our online platform. When you find a product you need, you can add it to cart, login and go through the ordering process. After the order is ready, you will receive order summary to your email. Order summary will also be stored to your account.
You can also easily make reorders afterwards by clicking the “reorder” button on any of your previously made orders. After clicking the “reorder” button the cart will open and you can change quantities or products.
A: Speeding up the process. By ordering online you will you will get prices faster and you will be able to go through order confirmation and payment process much faster. This could save days of your time.
Traceability: You will have easy access to all of your previous orders any time you want.
Reordering: you can make a re-order anytime based on your previous orders by only couple of clicks. This will save time and effort as you don’t need to go through all the documents and emails from the past.
A: Sign in to your account and go to “my account”. On “my account” you can change all your contact information.
A: All the products which are shown on our site are available. Order lead time depends on the products and quantities.
A: If you have question regarding our online store products, please contact us through +254 726 872050
